Frequently Asked Questions

Everything you need to know about sending the perfect gift.

What types of products are included in your gift hampers?

Our hampers feature a curated selection of premium goods, including artisan snacks, organic skincare, luxury candles, and gourmet chocolates sourced from local suppliers.

Can I include a personalized message with my gift?

Yes, every Gratitude Gift Hamper comes with a complimentary gift card. You can enter your personalized message at the checkout stage.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express shipping options which deliver within 1-2 business days for most metropolitan areas.

Do you offer corporate or bulk ordering?

Absolutely. We specialize in corporate gifting for employees and clients. Please contact our corporate team via the 'Bulk Orders' page for customized branding and volume discounts.

What is your return policy?

Due to the perishable nature of many of our items, we do not accept returns for change of mind. However, if any item arrives damaged or faulty, please contact us within 48 hours for a replacement or refund.

Can I track my order once it has been sent?

Yes, as soon as your hamper is dispatched, you will receive an email with a tracking number and a link to monitor the progress of your delivery.